Workflow Designer goes GA — automating acknowledgements at scale
Blackbaud's Workflow Designer left limited release this quarter. We walk through replacing legacy Business Rules and global changes with no-code triggers.
Precision engineering for your fundraising engine. We optimize Raiser's Edge, build the frameworks behind real growth, and audit the data that powers every gift. And when you need more than support, we become your development team, carrying the donor relationships and the revenue.
Whether you're a one-person shop maintaining a 30,000-record database or a multi-campus institution running a comprehensive campaign, our work meets you where your operations actually are.
Human services, arts, education, faith-based, and health organizations under $25M in annual revenue.
Annual giving, alumni relations, parent and family programs, athletics, and capital campaigns.
Grateful patient programs, physician partnerships, and HIPAA-aware constituent workflows.
FEC- and Elections Canada-compliant donor databases and finance committee operations.
From day-to-day database hygiene to high-level campaign strategy, we cover the full arc of development operations.
Hands-on administration, training, and clean-up so your CRM becomes a true source of truth — not a bottleneck.
Structural design for capital campaigns, annual funds, major gifts, and planned giving — built around your mission.
Independent assessments that test campaign readiness, validate goals, and surface the leadership and prospects needed to succeed.
Embedded campaign direction for capital, endowment, and comprehensive campaigns — from quiet phase through celebration.
Stand up the people, processes, and systems a growing development shop needs — the foundation everything else is built on.
Digital donation funnels and multi-channel campaigns that turn donor intent into recurring, predictable revenue.
Smart segmentation, personalized acknowledgements, and compliant receipting that make every donor feel seen — at scale.
Streamlining the back-office that powers the front-line ask — gift processing, acknowledgements, and reporting cadence.
Rigorous diagnostic reviews of your donor data to recover lost potential and protect data integrity over time.
Planned, validated moves between CRMs and platforms — from legacy systems into Raiser's Edge NXT or out to a new home — with no lost history.
Mission-driven websites built to convert visitors into donors — integrated with your CRM and giving platforms.
End-to-end systems for gift processing and event fundraising — from registration and ticketing through reconciliation in your CRM.
Compliance-ready donor databases and fundraising management for political campaigns, PACs, and advocacy committees.
Every project moves through the same four phases, whether it's a one-week query cleanup or building your entire development operation from the ground up and running it as your team.
Stakeholder interviews, a database snapshot, and a written read-out of what's happening in your data. Starting from scratch, we also map your gift flow, donor base, staffing gaps, and fundraising calendar, so we know exactly what has to be built.
A pragmatic plan: what to fix, what to leave alone, sequencing, and who owns each piece. For a ground-up build, we design the whole operation: the fundraising calendar, gift workflows, moves management, and the donor strategy that drives the asks.
Configuration, cleanup, training, and documentation, done with your team, not just for them. When there's no team in place, we stand the operation up and run it: launching appeals, cultivating and soliciting donors, managing relationships, and processing every gift.
Quarterly check-ins, optional retainer support, and playbooks your team can hand off internally. Or we stay on as your development team, carrying the donor relationships and the revenue, either long-term or until you're ready to bring it in-house.
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DMAIC-driven process design for fundraising operations, gift processing, and data quality programs.

Great fundraising isn't just about the ask — it's about the data architecture that supports it. We help you build a development operations framework that runs predictably, year after year.
A quarterly newsletter covering every meaningful RE NXT release — what to adopt, what to ignore, and what to do before the next upgrade lands.
Blackbaud's Workflow Designer left limited release this quarter. We walk through replacing legacy Business Rules and global changes with no-code triggers.
The classic RE NXT Web View is officially sunset. New Constituent 360 tabs, biographical layout changes, and what stays in the database view.
Our annual year-end checklist: consolidated receipts, soft credit handling, stock gifts, and the receipt template updates pushed in the September release.
No. Most of our clients are on RE NXT, but our framework, ops, online giving, and audit work translates directly to Salesforce NPSP, Bloomerang, DonorPerfect, and Virtuous. Data migration engagements typically begin on a non-RE platform.
Either a short scoped audit (two to four weeks) or a focused project — a campaign build, migration, or events system. From there many clients move into a quarterly retainer.
Yes. Gift entry, reconciliation, pledge balances, and year-end receipting all sit on the development/finance boundary. Many of our SOPs are co-authored with finance leads.
Capacity-building is a core part of every engagement. We document every workflow we build and run knowledge-transfer sessions before any project closes.
We work remotely with clients across North America. On-site visits for kick-offs, board sessions, or campaign launches are scoped per engagement.