Independent Raiser's Edge NXT support, from people who use it every day.
A fractional RE NXT administrator for your development team — plus the queries, reports, data cleanup, imports, and training that turn your database into an asset instead of a chore.
What our RE NXT engagements cover
A named consultant who owns your database — the person your team goes to for queries, imports, cleanup, and 'why does it look like this' questions.
The reports RE NXT doesn't ship with: board-level dashboards, campaign progress, moves management pipelines, and reconciliation packages for finance.
Duplicate resolution, address hygiene, code table cleanup, and constituent merges for databases from 5,000 to 500,000+ records.
Validated batch imports, online giving reconciliation, event platform integrations, and finance system reconciliation.
Written SOPs and hands-on training so your gift processors, researchers, and frontline officers can run RE NXT without calling us for every task.
A quarterly briefing on every meaningful RE NXT release — what to adopt, what to ignore, and what to prep before it hits your database.
Raiser's Edge NXT support questions
Raiser's Edge NXT is Blackbaud's cloud-based fundraising CRM, the modern successor to Raiser's Edge 7. It's used by more than 15,000 nonprofits to manage constituents, gifts, campaigns, funds, appeals, actions, and stewardship. NXT combines the classic RE database view with a browser-based experience for prospect research, moves management, and reporting.
Ongoing administration, query and export writing, custom reporting, data cleanup and merges, imports, code table maintenance, gift entry troubleshooting, user training, and integration support with online giving platforms, event tools, and finance systems.
We work independently, which lets us give you neutral advice about RE NXT alongside adjacent Blackbaud products (Luminate, Financial Edge NXT, Online Express) and non-Blackbaud tools where they fit better. Many of our clients also run us alongside their Blackbaud Professional Services engagements.
Yes. We migrate from eTapestry, DonorPerfect, Salesforce NPSP, Bloomerang, Virtuous, and legacy databases into RE NXT — and out of RE NXT when a different platform is a better fit. Every migration includes field mapping, code table alignment, dedup strategy, test loads, and side-by-side reconciliation.
Most audits and short-form projects begin within two weeks of a signed statement of work. Retainer engagements typically kick off inside 30 days after a discovery call and access provisioning.